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Katalyst

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Support • Katalyst

What does EMS stand for?

What is Electro Muscle Stimulation?

How long has EMS training been around?

Is EMS training safe?

Where can I try full-body EMS?

EMS training and elevated CK (creatine kinase) levels

Basics

How does EMS training work?

What research has been done on EMS training?

How does working out with Katalyst help you save time?

Science

Is EMS training popular?

History

EMS Training

What is Katalyst?

What muscles does the Katalyst System activate?

How does Katalyst compare to other full-body EMS devices?

Who can use the Katalyst Training System?

Is Katalyst cleared by the FDA?

Why is Katalyst a medical device?

How do I contact Katalyst?

How do I get the most out of my Katalyst system?

I have a continuous glucose monitor on my arm, can I use Katalyst?

How long is a Katalyst workout?

How often can I use Katalyst?

Do I need weights or other gym equipment to use Katalyst?

Do you offer live classes?

How much space do I need for a Katalyst workout?

Can Katalyst help me lose weight?

What happens if I lose weight and the suit no longer fits me?

Can multiple people work out at the same time?

Can I share my suit with others?

Can I wear a Heart Rate Monitor with the suit?

What should the strength and power modes feel like?

What should the cardio mode feel like?

Is Katalyst a one-and-done workout, or do I still need to do other things?

What does the LED status light color on my impulse pack mean?

What are the four different modes and how are they different?

Working out with Katalyst

About Katalyst

Does Katalyst offer a military, first responder, or medical discount?

Can I use my HSA/FSA to purchase Katalyst?

How much does Katalyst cost?

Are there financing options?

When will I be charged for my purchase?

Do you have my size?

I know I’m a specific size, why do you need my measurements?

Sizing

Purchasing

Can I use an iPhone or Android?

Do I need to be connected to WiFi in order to use Katalyst?

Are there any restrictions for people with health conditions?

Do I need a membership to use Katalyst?

How tight does the suit need to be? Why does the suit need to be tight?

I’m pregnant, can I use Katalyst?

How often do I need to charge my Impulse Pack?

Do I need an iPad to use Katalyst?

Why does the suit need to be wet?

How do I adjust the individual channels in the suit?

What is the best way to charge my impulse pack?

How do I pair my impulse pack with my iPad?

Getting Started

How can I clean the Base Layer and Suit?

Can I take Katalyst with me in my carry-on? Through TSA?

How do you recommend storing the Katalyst Suit?

How many washes did we do when we tested the suit for washability?

Travel & Care

What is your return policy?

Why do you charge a 20% restocking fee?

Returns

I just bought a suit.  When can I expect my order to arrive?

Do you ship internationally? What does it cost?

Shipping

What is your warranty?

I can’t get my Impulse Pack to pair with my iPad. What should I do?

The chest pads are not working. What should I do?

I’ve noticed redness on my body where the pads are after a workout. Is this normal? Should I be concerned about it?

All articles

Categories

EMS Training

About Katalyst

Purchasing

Getting Started

Product Support